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Classifications IT1+ – IT1 – IT2 – IT3 – IT4 – IT5

Future-proof office in 2030: it starts with IT

Why digital infrastructure is becoming the new basic provision for the office of the future.

Insights··8 min read
Future-proof office in 2030: it starts with IT

Key takeaways

  • The office of 2030 will not only be judged on location, appearance and energy performance, but also on the extent to which the building supports digital technology.
  • AI, hybrid working, IoT, cloud use and cybersecurity share a common requirement: reliable digital infrastructure.
  • Digital connectivity is becoming a basic provision, comparable to the role electricity has played for decades.
  • The IT-Label makes the digital foundation of a building transparent, much like an energy label makes energy performance visible.
  • For owners, investors, tenants and developers, digital readiness is becoming a factor in positioning and future value.

The work environment is changing faster than the buildings that house it. Where an office was for a long time mainly a collection of workstations in a good location, it is developing into an environment in which people, technology and building work together. The question is no longer just how many square metres a building has, but what the building supports digitally.

Developments such as artificial intelligence, hybrid working, smart building systems, cloud use, the Internet of Things and growing attention to cybersecurity are reinforcing that change. They all have something in common: they only function in a building that is digitally prepared for them.

That raises a concrete question. If buildings are becoming increasingly smart, how digitally prepared are they actually? That is precisely the insight the real estate market will need in the coming years.

The office of 2030: more than four walls and workstations

Expectations around offices are shifting. Comfort, sustainability, energy efficiency and attractive workspaces remain important, but they are no longer enough to label a building future-proof. A second layer is added: reliable connectivity, digital collaboration, smart applications and secure data exchange.

This layer is less visible than an attractive facade or a modern canteen, but increasingly determines how usable a building is for the organisations that want to work there. The quality of an office is thus increasingly determined by the digital capabilities the building supports.

For owners of office buildings, this means that the assessment of a building is becoming broader. Not only the physical condition counts, but also the digital readiness the building brings the moment a new user moves in.

Trend 1: AI is changing the way buildings function

Artificial intelligence is changing not only the work people do in an office, but also the way the building itself functions. Predictive building management, smart energy optimisation, automatic workplace support, analysis of user behaviour and more efficient facility processes are no longer a distant future.

All these applications depend on reliable data, stable connectivity and solid infrastructure. A building can only become smart once that digital foundation is in place. The discussion about AI and real estate is therefore not only about software, but at least as much about the physical and digital provisions that make the applications possible.

Data needs a foundation

AI runs on data, and data needs transport and storage. Without sufficient bandwidth, good cabling and accessible technical rooms, ambitious AI plans remain theoretical. The smart functions of a building are no stronger than the infrastructure underneath.

Trend 2: hybrid working calls for a digital office

Hybrid working has not proven to be a temporary phenomenon, but a lasting influence on office concepts. Employees switch between home, office and on the move, and expect the office to be the strongest link in that chain. They rely on stable connections, good WiFi coverage, reliable video connections, flexible workstations and digital access systems.

The office is thus no longer just a physical workplace, but a digital environment in which people collaborate both remotely and on site. A faltering connection or poor WiFi coverage in the building undermines precisely the reason people still come to the office.

A building that wants to draw employees to the office must perform digitally at least as well as their workplace at home.

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Trend 3: IoT and smart buildings make buildings intelligent

The Internet of Things connects more and more parts of a building to each other. Sensors, smart climate installations, occupancy measurements, access control and central building management systems together deliver a building that can monitor and adjust itself.

All these applications share one requirement: reliable digital infrastructure. Without proper network provisions, smart building applications remain limited to isolated islands that do not communicate with each other. Anyone who wants to know more about the coherence between these systems can find background in our overview of smart building technology.

The promise of the smart building therefore stands or falls with the cabling, network capacity and technical rooms that connect the sensors and systems. That is a construction and infrastructure issue, not just a matter of software.

Glass facade corner with sun shading
A modern office facade may look smart, but a building's digital readiness lies behind the facade, in the cabling and technical rooms.

Trend 4: cybersecurity is also becoming a real estate issue

As a building contains more connected systems, its security becomes a shared concern of IT and real estate. Access systems, cameras, climate installations, IoT equipment and building management software are all potential entry points to the building and the organisations within it.

The security of a building is thus partly determined by the way its digital infrastructure is set up. A future-proof office therefore needs to be not only smart, but also sensibly constructed. The connections between building systems and digital resilience are covered extensively in our article on cybersecurity in real estate.

The IT-Label makes no statement here about the security of a specific organisation or about whether a network is used safely. It shows what digital foundation the building offers, on which a user can then build a secure setup.

Trend 5: cloud use requires reliable connectivity

Organisations increasingly run on cloud software, digital collaboration tools, online databases and external systems. These applications no longer sit in a server room in the building, but somewhere else, reachable via the network. That shifts dependency from local hardware to the connection with the outside world.

The comparison is obvious. In the past, electricity was the self-evident basic requirement for an office: no power, no work. Today the same applies to digital connectivity. Without a reliable connection, the modern work environment grinds to a halt. You can read more about this in our article on cloud connectivity.

Curious about your building's IT-label?

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Why digital infrastructure is becoming a new real estate standard

The real estate market already has several ways to make quality transparent. Each of these answers a specific question about a building.

  • Energy label: provides insight into the building's energy performance.
  • Technical installations: say something about comfort and functionality.
  • Safety standards: concern safe use.
  • IT-Label: makes the building's digital readiness transparent.

The market has an increasing need for transparency about that last category. While the first three have by now become common practice, until recently a shared language for digital quality was missing. The IT-Label fills that gap, as we explain in the article on IT-Labels as the new energy labels.

What the IT-Label makes transparent

The IT-Label is not a quality mark with legal status and not a guarantee of technology. It is an independent classification methodology, developed within a knowledge collective, that describes the digital foundation of a building. Think of internet provisions, connectivity, network cabling, technical rooms, redundancy and the digital provisions modern users expect.

The distinction is important: the IT-Label does not assess how an organisation uses technology, but what digital foundation the building offers. That foundation is expressed in one of the classifications ranging from IT1+ PREMIUM to IT5 SHELL, so that owners and users know where a building stands.

A building with a high classification such as IT1+ PREMIUM offers an extensive digital foundation, while a building in the IT5 SHELL category does not yet contain digital infrastructure. Neither is inherently good or bad; the classification shows what is present, enabling an informed choice.

The future value of digital real estate

Digital readiness is starting to influence the way the market values a building. That works out slightly differently for each party involved.

For investors and owners

Insight into digital quality helps position the building better, provides a grip on future-proofing and makes a building more attractive to modern users. We explain the connection between digital quality and return in the article on the IT-Label and return.

For tenants

A building with a strong digital foundation requires fewer additional investments upon occupancy, offers a better digital work environment and supports new technology without the building first needing to be adapted.

For developers

Anyone developing now is building for a user who will move in a few years from now. Incorporating digital infrastructure into the design means delivering buildings that meet tomorrow's expectations, rather than buildings that have to be upgraded afterwards.

Curious about your building's IT-label?

Discover how your property scores on digital infrastructure.

Request IT-label

Conclusion and next step: the office of 2030 starts with the digital foundation

The future-proof office is not only about sustainability, appearance and flexibility. Tomorrow's buildings also need to be digitally prepared. A sustainable building without power supply cannot function, and neither can a smart office without digital infrastructure.

The IT-Label makes visible what digital foundation a building offers, so that owners, investors, tenants and developers can act on it. If you want to know exactly what the methodology assesses and how a building is classified, start with the explanation of how the IT-Label works. Anyone who wants to have the digital readiness of a specific office building determined can take the next step from there.

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