Independent knowledge collective for digital infrastructure in real estate

Glossary

The key terms about the IT-Label, digital infrastructure and real estate, explained briefly. Choose a letter to jump straight to it.

0-9

5G

The fifth generation of mobile networks, with higher speeds and less delay than 4G.

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A

Audit

The on-site assessment by a Certified Partner. The infrastructure is inspected and the actual performance is measured.

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B

Bandwidth

How much data can travel over a connection at the same time, expressed in Mbps or Gbps. 1 Gbps is 1,000 Mbps.

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Base building facilities

IT facilities that belong to the building and are delivered by the owner, as opposed to what the tenant fits out.

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Building management system

A central system that controls and monitors installations such as climate, lighting and access. Also called BMS.

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C

Capex

Investments in fixed assets, such as cabling or a technical room. For IT in real estate, the question is often who invests: owner or tenant.

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CAT6 and CAT6A

Types of copper network cabling to the workplace. The higher the category, the higher the speeds the cable can handle.

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Certificate

The official proof of a building's IT-Label. Valid for two years and publicly verifiable.

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Certification

The full process from request and audit to the official IT-Label with certificate.

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Certified Partner

An independent company that carries out pre-inspections, audits and Digital Due Diligence using the IT-Label method.

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Connectivity

A building's connection to the internet: the type of connection, capacity, speed and stability.

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Cyberbeveiligingswet

The Dutch Cybersecurity Act, the Dutch implementation of the European NIS2 directive, with a duty of care and a reporting obligation. The duty of care also covers the physical surroundings of networks.

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Cybersecurity

Protecting networks, systems and data against misuse and outages. In a building this also covers access to technical rooms and building systems.

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D

Digital Due Diligence

An assessment of the digital infrastructure at purchase, sale or a major lease transaction, with an advisory report.

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E

Energy label

A label for a building's energy performance. The IT-Label measures something else: digital quality. They complement each other.

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ESG

Environmental, Social and Governance: the way investors weigh sustainability, people and governance. Digital quality touches all three.

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F

Fibre optic

A connection that sends data as light through thin glass fibres. Fast, stable and ready for the future.

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I

IoT

Internet of Things: devices and sensors that exchange data over the network, such as smart thermostats and occupancy sensors.

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IT delivery level

The digital facilities with which a building or rented space is delivered, and how well they work.

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IT Demarcation List

An overview per component of who supplies, manages, maintains and replaces it, and who owns it. Often an annex to the lease.

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IT-Label

An independent standard that records a building's digital delivery level in six levels, from IT1+ PREMIUM to IT5 SHELL.

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L

Label levels

The six levels of the IT-Label: IT1+ PREMIUM, IT1 HIGH PERFORMANCE, IT2 PLUG & PLAY, IT3 READY, IT4 CORE and IT5 SHELL.

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Latency

The delay of a signal, measured in milliseconds. Low latency matters for video calls and cloud applications.

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M

MER

Main Equipment Room: the central technical room where a building's digital infrastructure comes together.

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Methodology

The fixed assessment method of the IT-Label, with six areas: connectivity, infrastructure, performance, scalability, integration and Smart Building.

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N

Network separation

Keeping building systems and the users' network apart, so that a problem in one part does not affect the other.

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NIS2

A European directive on the digital resilience of organisations. In the Netherlands implemented in the Cyberbeveiligingswet.

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P

Patch cabinet

A cabinet where network cables come together and are connected to the network equipment.

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Pre-inspection

A general on-site assessment by a Certified Partner, with an indicative report and an estimated delivery level. Not an official label.

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Public register

An overview of certified buildings, searchable by address. Anyone can verify an IT-Label this way.

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R

Recertification

Establishing the IT-Label again, after two years or after a renovation or upgrade.

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Redundancy

A second, independent connection or route. If one fails, the building stays online via the other.

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Riser

A vertical cable route connecting a building's floors to each other and to the technical rooms.

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ROZ lease

The standard Dutch model lease of the Raad voor Onroerende Zaken, widely used for commercial space. It rarely says anything concrete about IT.

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S

SER

Satellite Equipment Room: a technical room that distributes the connection from the MER to floors or zones.

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Server room

A locked room for servers and network equipment, with cooling and secured access.

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Shell

A space delivered without finishing and without IT facilities. In the IT-Label this is IT5 SHELL.

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Smart Building

A building in which systems such as climate, lighting, access and cameras work together over the network.

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SRI

Smart Readiness Indicator: a European indicator of how well a building can work with smart technology. The IT-Label looks at the digital delivery level for the user.

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Symmetrical connection

A connection that uploads as fast as it downloads. Important for video calls and sending large files.

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T

Turnkey

A space delivered so that a tenant can start working right away. The IT-Label shows whether that is also true digitally.

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W

Wifi coverage

In which parts of a building wifi works well, and whether the network can handle the number of users.

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Classifications IT1+ – IT1 – IT2 – IT3 – IT4 – IT5