Who is responsible for what?
The IT-Label shows what is there: which digital facilities are present and at what level they are delivered. Who does what is recorded in the IT Demarcation List.
Most disputes about IT in a rented property don't arise because something is broken, but because it was never established in advance whose it is. The IT-Label provides the shared starting point: the delivery level is independently established, so the agreements about who does what can build on it.
Breakdown per classification
Each IT-Label describes a digital delivery level: what is present and what that means for the user.
| IT-Label | Delivery level | What does this mean for the user? |
|---|---|---|
| IT1+ PREMIUM | Complete digital ecosystem | Immediately fully digitally operational |
| IT1 HIGH PERFORMANCE | High-quality IT infrastructure | Immediately operational, minimal adjustments |
| IT2 PLUG & PLAY | Strong digital foundation | Quickly operational, limited fit-out |
| IT3 READY | Basic provisions in place | Additional IT fit-out required |
| IT4 CORE | Connection points in place | IT fit-out required |
| IT5 SHELL | Shell | Full IT fit-out required |
Responsibilities
The IT-Label provides insight into which digital facilities are present and at what level they are delivered. The label does not automatically determine whether the tenant or the landlord is responsible for them.
The division of responsibilities can differ per building and lease agreement. That is why these agreements are recorded separately in the IT Demarcation List.
The IT-Label shows what is there. The IT Demarcation List records who does what.
The label assesses the real estate, not your own fit-out
The IT-Label assesses only the delivery level of the real estate. A tenant may choose to install additional IT provisions themselves or to own a complete fit-out package. In that case, responsibility for those provisions lies with the tenant, not the landlord.
What this means when signing
The label is not a legal document and doesn't replace your lease agreement. It does provide a shared, independently determined language to base agreements on.
- Record the level. Include the classification in the agreement, so the delivery level isn't a matter of interpretation.
- Record the division in the IT Demarcation List. Agree per facility who installs, who manages and who pays, and record that in the IT Demarcation List with the lease agreement.
- Discuss the investment. At IT3 READY and below, some work falls to you. Factor that into the rent.
- Make management explicit. Installing and managing are two different things. Agree who is responsible when something fails.
- Think about the end of the term. What you install yourself is yours. Discuss in advance what stays behind when you leave.
- Check the validity. A certificate is valid for two years. Ask for the date, not just the level.
Request the IT Demarcation List
Would you like to know how the division of tasks looks for a building? Request the IT Demarcation List.
Request the IT Demarcation ListA low level is not a weak position
If you rent shell space, that's not a shortcoming on the landlord's part but a choice, often your own. You get full freedom and don't pay for provisions you'd replace anyway. The responsibility that comes with it is the price of that freedom.
The reverse holds too: with IT1+ PREMIUM the landlord delivers everything and you use the building as it is. That too is a trade-off, not a ranking. Read more about why the label doesn't judge.
Looking for a property?
Use the checklist to assess whether the digital infrastructure fits your organisation.
What should you pay attention to?Related information
The IT-Label for tenants
The IT-Label clarifies before signing which digital delivery level a building has and which investment is still yours to make.
What should you pay attention to?
What should you pay attention to when assessing a building's digital infrastructure? From connectivity and WiFi to Smart Building features.
The IT-Label for property owners
Buildings increasingly compete on digital connectivity and performance. The IT-Label makes those qualities objectively measurable and comparable.